The Solopreneur COO Privacy Policy

Effective Date: May 24, 2024

  1. Introduction: Welcome to The Solopreneur COO. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you, including compliance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

  2. Information We Collect: When you use our website, we may collect certain information about you, such as:
    a. Identity Data: includes first name, last name, username, or similar identifier.

b. Contact Data: includes address, email address, and telephone numbers.

c. Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system, and platform, and other technology on the devices you use to access this website.

d. Usage Data: includes information about how you use our website and services.

  1. How We Use Your Information: We use your information:

a. To provide, maintain, and improve our services.

b. To process transactions and send related information, including transaction confirmations and invoices.

c. To send you technical notices, updates, and support messages.

d. To respond to your comments, questions, and requests and provide customer service.

  1. Legal Basis for Processing: Our legal basis for processing personal data includes consent, legitimate interests, contract necessity, or legal obligation, as required by GDPR and CCPA.

  2. Email Marketing: By making a purchase on this website, downloading a free resource in exchange for your email address, and/or opting in to receive emails, you are consenting to receive email communications from us, which may include newsletters, site updates, promotions, and other announcements. Please note that we are not liable for any issues related to the delivery of these emails. It is your responsibility to ensure that our email addresses are not blocked or marked as spam.

You have the option to unsubscribe from our marketing communications at any time. If you choose to unsubscribe, please be aware that you may no longer receive information or updates from our website, including promotions or product updates.

  1. How we store your data: We process and store your data using the following providers:

a. Honeybook

b. CourseCreator360

c. Stripe

We use commercially reasonable security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of any information that may be stored on our servers. Of course, no computer network or data transmission on the internet can be guaranteed to be 100% secure and so you submit your information at your own risk.

We will maintain your Personal Information for our records unless and until you ask us to delete this information.

  1. Disclosure of Your Information: We may share your information in the following situations:

a. With Service Providers: We may share your information with third-party service providers that perform services for us or on our behalf.

b. For Legal Reasons: We may share information if required to meet legal obligations under GDPR and CCPA.

  1. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect and use personal information about you. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

  2. Data Retention: We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements under GDPR and CCPA.

  3. Your Privacy Rights: Depending on your location, you may have certain rights with regard to your personal data, including:

a. Access to specific information.

b. Request correction of your data.

c. Request deletion of your data.

d. Object to processing of your data.

e. Request transfer of your data, in accordance with GDPR and CCPA.

  1. Security of Your Information: We use various security measures to protect your information. However, no security measure is 100% secure, and we cannot guarantee the security of your information.

  2. Third-Party Websites: Our website may contain links to third-party websites. This privacy policy does not apply to the practices of third-party websites, and we recommend reading the privacy policies of any third-party sites you visit.

  3. International Data Transfers: By using our website, you acknowledge and agree that your personal data may be transferred to and processed in countries outside of your own, including jurisdictions that may not provide the same level of data protection as your home country. However, we will take all necessary measures to ensure that any international data transfers comply with applicable data protection laws and regulations.

  4. Children's Privacy: Our website is not directed to children under the age of 16 (or under the age specified by applicable laws and regulations). We do not knowingly collect personal data from children without obtaining verifiable parental consent. If you believe that we may have collected personal data from a child without proper consent, please contact us immediately.

  5. User Consent Mechanism: By using our website, you consent to the collection, processing, and sharing of your personal data as described in this Privacy Policy. You have the right to withdraw your consent at any time by contacting us or adjusting your browser or device settings.

  6. Data Breach Notification: In the event of a data breach that compromises the security of your personal data, we will notify you and relevant authorities in accordance with applicable data protection laws and regulations. Notifications will be provided without undue delay and will include information about the nature of the breach, the affected data, and any measures taken to mitigate the risk of harm.

  7. User Rights Procedures: You have the right to access, rectify, erase, restrict processing, and portability of your personal data held by us. To exercise these rights or inquire about our data practices, please contact us at [email protected] We will respond to your requests in accordance with applicable data protection laws and regulations.

  8. User Rights Under GDPR and CCPA: Under the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), you have certain rights regarding your personal data, including the right to access, rectify, erase, restrict processing, and obtain a copy of your data in a structured, machine-readable format. To exercise these rights, please contact us at [email protected].

  9. Data Processing Activities: We provide transparency about the purposes and legal bases for processing your personal data, as well as information about any third parties with whom we share your data and the purposes of such sharing. You have the right to request further details about specific data processing activities by contacting us at [email protected].

  10. Policy Review and Revision: We regularly review and update this Privacy Policy to ensure compliance with evolving privacy laws and regulations. Any changes to this Privacy Policy will be communicated to you through our website or other appropriate means. We encourage you to review this Privacy Policy periodically for updates.

  11. Data Minimization Principle: We collect and process only the personal data that is necessary for the purposes for which it was collected. We do not retain personal data for longer than is necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws and regulations.

  12. Sensitive Data Protection: We do not knowingly collect or process sensitive personal data (such as racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, health data, or data concerning a natural person's sex life or sexual orientation) unless explicitly provided by you and with your explicit consent or as required by law.

  13. Data Security Measures: We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, regular security assessments, and employee training on data protection best practices.

  14. Data Subject Complaints and Inquiries: If you have any questions, concerns, or complaints regarding our handling of your personal data or this Privacy Policy, please contact us using the information provided in the 'Contact Us' section below. We will promptly investigate and address any inquiries or complaints in accordance with applicable data protection laws and regulations.

  15. Retention Period Clarification: We specify the criteria used to determine the retention period for your personal data, including the purposes for which we retain the data, statutory retention periods, and any legal, accounting, or reporting requirements. Once the retention period expires, we securely delete or anonymize your personal data.

  16. Opt-Out Provision: You have the option to unsubscribe from our marketing communications at any time. If you choose to unsubscribe, please be aware that you may no longer receive information or updates from our website, including promotions or product updates. To opt-out of receiving marketing communications, please follow the instructions provided in the communication or contact us directly at [email protected].

Additionally, you may choose to opt-out of the collection and use of your personal information by disabling cookies in your web browser settings. Please note that opting out may affect your experience on our website, and certain features may not be available to you.

  1. Updates to This Policy: We may update this privacy policy from time to time. We will notify you of any changes by updating the “Effective Date” at the top of this policy.

  2. User Acknowledgment of Policy Changes: By continuing to use our website after any updates or modifications to this Privacy Policy, you acknowledge and agree to the revised terms. It is your responsibility to review this Privacy Policy periodically for changes.

  3. Contact Us: For any questions or concerns regarding this policy or our privacy practices, please contact us at: [email protected] or 675 E Santa Clara St #2005 Ventura, CA 93002.

Meghan Palmquist | The Solopreneur COO | In 2 On Consulting LLC © 2024